Payments

Refunding payments you receive
Often times you need to issue a refund to someone who has sent you money. This happens for various reason and we’ve made the process as painless and as easy...
Sun, 17 May, 2020 at 10:32 AM
Accepting payments
If you had transactions on Waitlistr prior to May 7th, 2020: We were not previously charging the stated 0.35 processing fee. It was our mistake and we ate...
Tue, 20 Apr, 2021 at 5:09 PM
Migrating Stripe "custom" accounts to "express"
We use Stripe, an online payment processor, to power our payments feature. To increase security and be compliant with new global payment requirements, Stri...
Sun, 17 May, 2020 at 10:26 AM
Signing up to accept payments
We use Stripe, an online payment processor, to power our payments feature. Stripe recently made changes to the way their platform to increase security and c...
Sun, 17 May, 2020 at 1:07 PM
How do I change my banking information?
If you need to add a new bank account or remove one you already added, go to your Dashboard and click the "Manage Stripe Account" button. On the ...
Mon, 25 May, 2020 at 3:36 PM
What currency can I accept?
When setting up your Stripe account you will select your country. That selection determines the currency you accept. If you don’t see your country listed, ...
Mon, 25 May, 2020 at 3:35 PM
Where can I see the status of a bank transfer?
On your Dashboard you will see a "Manage Stripe Account" button, click that and you will be able to review all transfers and edit your account de...
Mon, 25 May, 2020 at 12:54 PM
How long does it take to get paid?
We use Stripe Connect to power our payments platform.  When you receive a payment, Stripe will begin processing the money.  Once processing completes, t...
Mon, 25 May, 2020 at 3:35 PM
How to send invoices to your list members
If you're interested in collecting money from your list members, you don't have to get them to pay upfront when they join your list. You can use o...
Mon, 16 Nov, 2020 at 6:29 AM